Terms & Conditions

• TERMS AND CONDITIONS – ALSARAYAJO.COM

 

The Website is operated by ALSARAYA Perfumes, trading as ALSARAYA Perfumes duly organized under the laws of Jordan, under the Commercial License number 387096.

The Website is provided to you for your personal use subject to these terms and conditions and any other rules posted on the Website.

By visiting the Website, you agree to be bound by, consent to comply with, and consent to the practices described in, these Terms and Conditions, which govern your access and use of the Website and all content and functionalities available on the Website.

If you wish to use our Services, you must read and agree to be bound by our policies relating to those Services. In particular, your attention is drawn to our policies relating to the terms of purchase and our Privacy Policy. If you are aged under 18, you must let your parent or guardian know about our Privacy Policy before you register to use this Website or any of the Services.

We grant you a non-transferable and revocable personal license to use the software that is provided to you by us as part of the Website, for the sole purpose of enabling you to use and enjoy the benefit of our Services, as provided by ALSARAYA in the manner permitted by the Terms and Conditions. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in writing in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you, and prejudice to any other rights of ALSARAYA.

 

• ELIGIBILITY

The purchase of products through the Website is strictly limited to parties who can lawfully enter into and form contracts on the Internet by the laws of Jordan.

To make purchases on the Website, you must provide your details, including your real first and last name, valid mobile telephone number, valid e-mail address, payment details, valid billing
address, and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete, and correct and confirm that you are the person referred to in the Billing information provided.

The Website is only available to persons who meet ALSARAYA terms of eligibility, those who hold a valid credit/debit card by a bank acceptable to ALSARAYA, and those who have authorized us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the product(s) which they purchase.

Products purchased are for personal or gift use only and shall not be re-sold, used for commercial purposes, or any other commercial benefit. ALSARAYA reserves the right to restrict multiple quantities of an item being shipped to any one customer or delivery address.

By making an offer to purchase products(s), you expressly authorize ALSARAYA to perform credit checks and to transmit or obtain your credit/debit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit/debit card, obtain an initial credit/debit card authorization and/or authorize individual purchase transactions, as we deem necessary. 

You agree that we may use personal information provided by you to conduct appropriate anti-fraud checks and such personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy for information about how we use your data.

 

• DELIVERY

ALSARAYA delivers in Jordan and we estimate that your order is expected to be delivered within 2 to 3 (two to THREE) days from the day you receive your order confirmation email.

the delivery fee will be JOD 2.00

If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company.

Orders may not be shipped to P.O. boxes, AFO/FPO addresses, or any address outside Jordan.

Orders are delivered Saturday through Thursday, excluding Friday and public holidays.

During the delivery process, you might be asked to show identification, to ensure a correct delivery.

 

• CANCELLATION & EXCHANGE POLICY?

 

We intend to ensure our customers are satisfied with their purchases from us.

 

• Cancellation

We fully understand that sometimes you might change your mind regarding your purchase. If you change your mind before receiving your order, just call our Customer Service to cancel your order and we will use all reasonable endeavors to cancel it providing your order has not yet been processed. If your order has already been processed, such cancelation will be treated as a return. Please refer to our Return section below for further information. In all circumstances, you can always contact our Customer Service who will be happy to assist you.

• Exchange

You can exchange your product(s) by returning it(them) to your nearest ALSARAYA store within 3 (Three) days of receipt of your order.

The product must be returned to us in the same condition as received and in its original box and packaging intact. The original invoice must be presented along with your ID.

Once we have received and inspected the returned product(s), You may exchange your product(s) with any other product(s):
of the same value; or of a greater value, in which case you will have to pay the price difference at the time of the exchange.

 

• PRODUCTS LIABILITY

By buying products through our Website, you acknowledge and agree that ALSARAYA carries no product liability save as described in the preceding paragraphs about returning and exchanging the products or refunding/crediting the price paid and that full liability for the products rests with the manufacturer. The terms of the manufacturer’s product liability are found in the product’s package or in the notice that accompanies the products.

 

• INTELLECTUAL PROPERTY

All copyright, trademarks, trade names, trade dress, designs, the “look and feel” of the Website, other intellectual property and material, rights on and relating to the Website including software and all HTML and other code contained in the Website, page headers, images, texts, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads and video clips (collectively, the “IP”) are and shall at all times remain vested in ALSARAYA and/or are the property of their respective owners, and are protected by the Jordan and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our Website for your personal, non-commercial use only as expressly authorized by ALSARAYA and/or its third-party licensors provided, however, that you (i) do not modify or alter the IP in any way; and (ii) do not provide or make available the IP to any third party in a commercial manner. You will not acquire any copyright, trademark, or other proprietary rights whatsoever in the IP. No license, right, title or interest in any materials or software is transferred to you as a result of your use of the Website or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP or our Website. The IP may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the IP is strictly prohibited.

 

• CONTENT

ALSARAYA provides no warranty as to the accuracy of the content on the Website, nor does it warrant that such content is error-free or reliable or that your use of the content will not infringe the rights of third parties. ALSARAYA does not warrant that the functional aspects of the Website or its content will be error-free or that the Website, its content, or the server that makes it available are free of viruses or other harmful components. If your use of the same results in any damage or the need for servicing or replacing property, material, equipment, or data, ALSARAYA is not responsible in any way for those costs. ALSARAYA makes no warranty regarding the Web site's content, software, text, downloads, graphics or links, or any results from using the Website and you bear the entire risk of the completeness, accuracy, or usefulness of any content on this Website. ALSARAYA reserves the right to withdraw any content from the Website at any time and for any reason. Removal may be immediate and without notice. You confirm that ALSARAYA is not liable to you or any third party for any such withdrawal.

We endeavor to provide an accurate description of the products on our Website and to display the colors of the products as accurately as possible. We cannot guarantee that your monitor’s display of any color will be accurate.

The personal opinions of the labels and brands whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of ALSARAYA and we accept no responsibility for any such views expressed in any media.

 

• AVAILABILITY

You acknowledge that (i) it is technically impossible that the Website will be provided free of defaults and that ALSARYA cannot take any responsibility for this, (ii) that defaults may lead to the temporary unavailability of the Website and that (iii) the operation of the Website may be adversely affected by conditions and performances outside ALSARAYA’S control, such as, for example, transmission and telecommunication links between ALSARAYA and you and between ALSARAYA and other systems and networks.

ALSARAYA may at any time, temporarily or permanently modify or interrupt, all or part of the Website to perform maintenance work and/or make improvements and/or changes to the Website. ALSARAYA is not liable for any modification to or suspension or interruption of the Website.

 

• DISCLAIMER

Our website is provided by ALSARAYA on an “as is” and “as available” basis. ALSARAYA makes no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or products included on our website. To the full extent permissible by applicable law, ALSARAYA disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, reasonable care, and skill or non-infringement. Without limiting the foregoing, ALSARAYA disclaims any warranties, express or implied, for any merchandise offered on our website. You acknowledge, by your use of the website, that your use of our website is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the product. This disclaimer constitutes an essential part of these terms and conditions.

 

• LIMITATION OF LIABILITY

Nothing in these Terms and Conditions is intended to affect your rights as a consumer under the laws of Jordan.

The use of the Website or any of the Services or products available thereon is at your own risk, and unless otherwise stated in these Terms and Conditions, you assume full responsibility and risk of loss resulting from your use of the Website or any of the Services or products available thereon.

UNDER NO CIRCUMSTANCES AND NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL ALSARAYA OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF ALSARAYA HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL ALSARAYA BE LIABLE FOR ANY DAMAGES OVER THE AMOUNT PAID BY YOU TOWARDS THE PRICE OF THE PRODUCT IN RESPECT TO WHICH THE CLAIM AROSE. YOU HEREBY RELEASE US FROM ANY AND ALL OBLIGATIONS, LIABILITIES, AND CLAIMS OVER THIS LIMITATION